Gary Hamel: Battling bureaucracy – the big fix for broken work
He believes that the single most empowering (and profitable) thing that businesses can do is eliminate their creeping bureaucracy.
He talks about how increasingly organisations are paralysed with red tape and bureaucracy. The end result is that they can’t get anything done. There are some clear examples of this from the recent past. He characterises the Microsoft era under Bill Gates and Steve Ballmer as being one where opportunity after opportunity was passed because the organisation was so heavily bureaucratic. Satya Nadella has freed the organisation from a lot of this – with evident results.
Hamel proposes a series of questions that help you diagnose the extent of bureaucracy in your company – and you can read more about this here: read more