Inside the culture of professional services firms A few people have asked me to do episodes on office politics and office interactions – one angle I wanted to look at that was through the lens of professional services firms. Laura Empson is a Professor at Bayes Business school having previously worked in professional services herself….
Workplace culture, task discretion, and why giving workers more voice boosts productivity Our jobs have turned into the place where we’re told what to do: show up and follow orders. That was the finding of the latest cycle of the long-running Skills and Employment Survey. When asked only a third of UK workers say they are given the discretion to…
Bruce speaks with Daniel Susskind, economist and professor of business at Gresham College. He discusses how AI is changing work, education, and the meaning of our jobs. Daniel’s new book tackles AI and how we should prepare for the future. Predictions of the future show it is too uncertain to predict. Moreover, he says we…
Danny Meyer is one of the most respected restaurateurs in the world. Beyond the success of the likes of Union Square Cafe, Gramercy Tavern and Shake Shack he’s also become famous for writing a book, Setting the Table, that has become an inspiration to hundreds of thousands of readers. The book is used as training…
Proper ding dong this week. I have a fabulously enjoyable back-and-forth with the brilliant Professor Rob Briner. At one stage Rob says: ‘If you tell someone – whose favourite thing is organisational culture – and you tell them it’s not a very useful idea – they don’t like it.’ Well, I felt seen. To be…
How can we use better workplace culture to drive high performance? Increasingly organisations are seeking to find out the best speakers on workplace culture. Maybe they have a company conference and they’re looking to inspire employees, or alternatively they might be hosting their clients and they want to give a message about the evolution of…
Sarah O’Connor is a journalist for the Financial Times who specialises in writing about work and the evolution of our jobs. Over the last year or so that has meant a lot of reflection about AI job displacement. In her new book, We Are Not Machines, Sarah reflects on how technological change is reshaping the…
Kate Murphy is the author a new book called Why We Click. It combines the very latest research into interpersonal synchrony – how we form bonds with others. It’s an intriguing read – at times compelling, at times challenging. I chatted to her to understand ‘the bad apple effect’ and her take on whether we…