Can better culture improve the results of an NHS Trust?

I was flattered to be invited to visit the NHS trust of Barking, Havering and Redbridge last year. I spent an afternoon meeting the team and seeing the place in action.

It was an inspiring question that CEO Matthew Trainer was asking: ‘can we improve the results by making it a better culture?’

What does that look like? And how is going for them?

Sign up to the Make Work Better newsletter