Charles Duhigg on how to be a supercommunicator Charles Duhigg’s bestseller The Power of Habit was the definitive guide to building and sustaining successful habits. His new book, Supercommunicators, grapples with the knotty topic of creating successful interactions with others. It’s a thorough and dazzling read that has many applications for the way we work…
Over the last few months the drumbeat of stories of CEOs demanding more and more office time has been unrelenting. Just when you thought we were past all this, the news keeps coming. Earlier this month thousands of employees at SAP signed a letter saying they felt ‘betrayed’ by the firm’s new ‘3 days in’…
Does in office beat hybrid and remote? International research from Boston Consulting Group in December 2023 shows us what employees think about contemporary ways of working. (More details of the survey here) Speaking to 11,000 workers across eight different countries they said: Pay is the top factor that would drive someone to take a new…
‘Culture is people’. So said that sage observer of the form, Spurs manager Ange Postecogliou. UPDATE: Since posting this episode I recognise it has become clear that Spurs manager Ange Postecogliou is not in fact the messiah. Things haven’t gone as well as they initially appeared. I have borderline no interest in football other than…
Getting to grips with incentives with Uri Gneezy Many of us have worked in environments that provided bonuses or rewards for success. Maybe they took the form of team rewards or individual incentives, or end of year profit-share schemes. But do these rewards achieve what they are designed to? Professor Uri Gneezy is the world’s…
This week’s Eat Sleep Work Repeat is hosted by Bruce Daisley, Ellen C Scott and Matthew Cook. Roll up roll up as this week we talk the major trends in work and workplace culture and the big stories of the last month. Including: Wellness programs don’t work – in TikTok form, or in Matt’s post…
Explore the whole playlist: What does that look like? And how is going for them? Matthew Trainer’s CEO note at the end of 2023 Fill in the form: Consider my firm for a future podcast Sign up to the Make Work Better newsletter
Trust is at the heart of good workplace culture Can you work with someone if you don’t trust them? When times are hard we can find that we need to have difficult conversations about the team, often conducted in private. How is that person performing? Will this person’s performance improve? Decisions are often made by…
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