Outrage in the work chat

Dealing with workplace anger

Edelman‘s Trust Barometer tells us that most employees see their company as the smallest big thing that they believe they have some impact over.

This can mean that, rendered helpless by global events or politics, workers look to their bosses to take a stand for them. How do we get this right? How can we navigate this world of outrage?

Everywhere we look we see someone who is outraged – and plenty of that anger makes its way to the workplace.

The last time President Trump was in power it led to employees becoming more active – who knows if the same will happen in 2025.

I chatted to Karthik Ramanna about how any of us can seek to take the heat out of these conversations and seek to empathise with the needs of our teams. Ramanna talks us through the way to deal with outrage – and the actions that any leader can take to make the workplace a better place. His new book is out now.

More about the Edelman Trust index