How should we think about the differences between Employee Experience and Employee Engagement? I first spoke to Emma Bridger, who is the author of a well respected book on this topic and the founder of the EX Space, a learning community focussed on raising the bar in the Employee Experience field. Then I picked the…
Charles Duhigg on how to be a supercommunicator Charles Duhigg’s bestseller The Power of Habit was the definitive guide to building and sustaining successful habits. His new book, Supercommunicators, grapples with the knotty topic of creating successful interactions with others. It’s a thorough and dazzling read that has many applications for the way we work…
Over the last few months the drumbeat of stories of CEOs demanding more and more office time has been unrelenting. Just when you thought we were past all this, the news keeps coming. Earlier this month thousands of employees at SAP signed a letter saying they felt ‘betrayed’ by the firm’s new ‘3 days in’…
‘Culture is people’. So said that sage observer of the form, Spurs manager Ange Postecogliou. UPDATE: Since posting this episode I recognise it has become clear that Spurs manager Ange Postecogliou is not in fact the messiah. Things haven’t gone as well as they initially appeared. I have borderline no interest in football other than…
Explore the whole playlist: What does that look like? And how is going for them? Matthew Trainer’s CEO note at the end of 2023 Fill in the form: Consider my firm for a future podcast Sign up to the Make Work Better newsletter
Trust is at the heart of good workplace culture Can you work with someone if you don’t trust them? When times are hard we can find that we need to have difficult conversations about the team, often conducted in private. How is that person performing? Will this person’s performance improve? Decisions are often made by…
An interview with Anthony Painter from Chartered Management Institute Go deep with the whole playlist The role of managers are pivotal in our working lives but most managers aren’t trained or prepared for the responsibilities that they are given. When we look at the research from Gallup about burnout and why people hate their jobs…
Go deep with the whole playlist Professor Frances Frei is the biggest brain in the field of workplace culture and I was delighted to get another opportunity to talk to her. She explains the one thing that firms should do to fix their cultures (spoiler: train their managers), why she thinks inclusion is a more…
End of content
End of content